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Privacy Policy

1. Introduction

Welcome to StarCoach AI, Inc. (“StarCoach AI,” “we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at https://starcoach.ai or use our products and services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information:
Information that identifies or can be used to identify you, such as your name, email address, phone number, organization name, and job title — typically collected when you register, subscribe, or contact us.

b. Usage Data:
Information automatically collected when you access our website or platform, including IP address, browser type, device identifiers, pages visited, time spent on pages, and other analytics data.

c. Cookies and Tracking Technologies:
We use cookies and similar technologies to improve functionality, analyze usage, and personalize your experience. You can manage cookie preferences through your browser settings.

d. Educational or Institutional Data (if applicable):
When schools or educators use StarCoach AI Services, we may collect limited classroom or curriculum-related information solely for educational purposes. We comply with applicable student data privacy laws such as FERPA and COPPA.

3. How We Use Information

We use the information we collect to:

  • Provide, operate, and improve our Services

  • Personalize user experiences and content

  • Communicate with you about updates, features, and support

  • Respond to inquiries and provide customer service

  • Analyze usage trends and performance metrics

  • Ensure compliance with legal obligations and protect our rights

We will never sell or rent your personal information to third parties.

4. How We Share Information

We may share information in the following ways:

  • Service Providers: With trusted vendors and partners who assist in operating our business (e.g., hosting, analytics, or customer support).

  • Legal Compliance: When required by law or to respond to lawful requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

  • With Your Consent: When you explicitly authorize us to share your information.

All third parties are required to maintain the confidentiality and security of your information.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing or requesting a copy of your data

  • Correcting inaccurate information

  • Deleting your personal data (“Right to be Forgotten”)

  • Opting out of marketing communications

  • Restricting or objecting to data processing

To exercise these rights, please contact us at privacy@starcoach.ai.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online service can guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children without verifiable parental consent. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

9. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions that may not offer the same data protection level as your country. We take steps to ensure appropriate safeguards are in place for such transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent changes. We encourage you to review this page periodically for updates.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

StarCoach AI, Inc.
28 Geary Street, Suite 650 #2487
San Francisco, CA 94108
Email: privacy@starcoach.ai